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Help & Support

Caray helps you track ingredients, plan meals, and cook from what you have — all stored locally on your device.

Getting started

Create your account

When you first open Caray, sign in with Apple or register with an email and password. You must be at least 18 years old. Complete your profile with a display name and optional photo, then explore the main tabs.

Track your fridge

Open Fridge, tap +, and add ingredients with purchase and expiry dates. Caray reminds you before food goes bad. You can attach photos and organize items by category.

Cook from what you have

Visit Cook to browse recipe ideas matched to ingredients in your fridge. Create your own recipes with photos and steps, then open them from the planner.

Plan your week

Use Planner to schedule breakfast, lunch, and dinner. Today and past days are always available. Future days can be unlocked using in-app coins or an active VIP subscription.

Daily check-in

Claim your daily check-in reward from the overlay on the home screen when it appears. Consistent check-ins and completed meal plans can earn additional coins over time.

Account & settings

Me tab

View your profile, coin balance, VIP status, and shortcuts to the Coin Shop. Edit your nickname, bio, age, and profile photo from profile settings.

Settings

Open Me → Settings to adjust expiry warning days, manage ingredient categories, restore purchases, read legal documents, sign out, or delete your local account.

Multiple accounts

Caray stores accounts locally on your device. Sign out to switch accounts or register a new one. Each account keeps its own fridge, recipes, and meal plans.

Coins, VIP & purchases

Virtual coins

Coins are in-app currency used for features such as extra fridge entries, additional recipe slots, and unlocking future planner days. They have no cash value and cannot be transferred outside Caray.

VIP subscription

VIP unlocks premium benefits such as extended planner access and other perks shown on the VIP screen. Subscriptions are billed through the App Store or Google Play and renew automatically until you cancel in your store account settings.

Restore Purchases

If you reinstall Caray or move to a new device, open Settings → Restore Purchases while signed in with the same store account used for the original purchase. Non-consumable entitlements such as VIP can be restored; already-spent coins cannot.

Billing and refunds are handled by the App Store or Google Play. For payment or refund questions, contact your store’s support — Caray cannot process charges directly.

FAQ

Is my data stored in the cloud?

No. Ingredients, meal plans, recipes, and settings stay on your device in a local database. Uninstalling the app or clearing its data may permanently remove information unless your device backup includes app data.

Why am I not receiving expiry reminders?

Check that expiry dates are set correctly on each ingredient and that notification permissions for Caray are enabled in your device settings. Reminder timing follows the warning-day preference in Settings.

Why can’t I add a photo?

Caray needs camera or photo library permission to attach images. Go to your device Settings, find Caray, and enable the required permissions, then try again.

Why don’t I see my old purchases?

Make sure you are signed into the same Apple ID or Google account used for the original purchase, then tap Restore Purchases in Settings. VIP and other non-consumable items can be restored; spent coins are not re-granted.

How do I delete my account?

Open Me → Settings and use the account deletion option. This removes your local account and associated data from the device. Because data is not stored on our servers, we cannot delete it remotely for you.

Who can use Caray?

Caray is intended for users aged 18 and older. Age confirmation is required during registration.

Legal documents

Policies & agreements

You can read the Privacy Policy, Terms of Service, and End User License Agreement at any time from Me → Settings. These documents explain how Caray handles your information and your rights as a user.

Contact us

Need help or want to report a problem?

bangauhitam@icloud.com

Please include your app version, device model, operating system version, and a short description of the issue. Screenshots are helpful when reporting visual bugs. We aim to respond within two to three business days.